Chison Sports

Legal

Privacy Policy

Last updated: August 2026 Β· Chison Sports Nigeria

Chison Sports Nigeria ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop on our website or visit our store at 68 Adeniran Ogunsanya, Surulere, Lagos.

1. Information We Collect

When you create an account, place an order, or contact us, we may collect:

  • Personal details: Full name, email address, phone number, delivery address
  • Order information: Products purchased, order history, payment method used (we do not store card details)
  • Device & usage data: Browser type, IP address, pages visited, time spent on site (via cookies)
  • Communications: Emails, support tickets, and product reviews you submit

2. How We Use Your Information

  • Process and deliver your orders
  • Send order confirmation and shipping updates via email or SMS
  • Respond to your customer service inquiries
  • Send promotional emails (you may unsubscribe at any time)
  • Improve our website, products, and services
  • Comply with legal and regulatory obligations in Nigeria

3. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Logistics partners (courier companies) to deliver your orders
  • Payment processors (Paystack, Flutterwave) for secure payment handling
  • Analytics providers (Google Analytics) to understand site usage
  • Legal authorities when required by Nigerian law

All third parties are bound by confidentiality agreements.

4. Cookies

We use cookies to keep your shopping cart, remember your login, and analyse site traffic. You can disable cookies in your browser settings, but some features may not work correctly. By continuing to use our site you consent to our use of cookies.

5. Data Security

We use industry-standard SSL encryption for all data transmitted on our site. Access to customer data within our organisation is restricted to authorised personnel only.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Order records are kept for a minimum of 5 years for accounting and legal purposes. You may request deletion of your account and associated data by contacting us.

7. Your Rights

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, email us at [email protected].

8. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related queries:

  • πŸ“ 68 Adeniran Ogunsanya, Surulere, Lagos State, Nigeria
  • πŸ“ž +234 703 472 5366
  • βœ‰οΈ [email protected]